AT&T ABF Anchor Build Explanation
Occasionally we run across instances with AT&T where ABF circuits are designated as "Anchor Build". Prior to NXTSYS requesting an anchor build, we first qualify the site during the quoting phase. When an order is requested, we confirm directly with AT&T to determine site eligibility. There are instances that the initial qualification is incorrect. The AT&T tools we use to qualify/validate may not have updated with the latest information.
Once the site has been deemed eligible for an anchor build the process can take an average of 90 days to complete. Some locations take longer than others.
Anchor Build Process:
- Anchor build is requested
- Within 24 hours, Anchor build is submitted to a back-office team to create a site id.
- Site ID is created in their back office – Can take up to a week to complete.
- 3-5 days after the site id is generated, then the site survey will be scheduled. (AT&T engineers will contact the primary contact for access – based on the form)
- Once the site survey is completed, the engineers will determine if the site is eligible. Based on the number of potential tenants and available units.
- AT&T does not have a copay program for the anchor builds. (If the cost to do the build out are above AT&T’s threshold, the anchor build request will be cancelled).
- Construction and build out.
- Once construction is complete, NXTSYS will reach out to you to confirm the customer is ready for installation and will place the order.
We do not have the ability to escalate this process, or get around it. We ask for your patience when placing these orders and please know there are inherent risks that even after 90 days, these circuits may not complete. Great amount of bandwidth for a very cheap price, but it comes with risk.
Energy Is Coming Soon!
In the next few weeks, you'll be receiving logins to AppSmart Marketplace, which will give you access to a wealth of new products and services. One of the most exciting of those is the Energy Sector.
You can offer energy services to your clients, along with taking care of their phone, internet, SaaS, etc!
Check out this recent video recap about AppSmart Energize to learn more!
Secrets of selling Energy with AppSmart from AppSmart on Vimeo.
Nitel SD-Wan Co-Management
Enable Your Customers to Independently
Access & Manage their SD-WAN Devices
Nitel is now extending SD-WAN co-management capabilities to customers who request it. This new avenue simplifies management by allowing customers to perform a variety of administrative and configuration tasks.
As always, the Nitel NOC is ready to support customers with more complex tasks.
WHY NITEL-CONNECT SD-WAN?
The Nitel-Connect Platform delivers highly customized SD-WAN that leverages multiple platforms to enable predictable application performance
-
SD-WAN endpoint technology from multiple vendors
-
Flexible last-mile options
-
Direct connections to top cloud and voice services
-
Flexible security for businesses of all types
And now, with Nitel's co-management option, customers have greater control over their SD-WAN environment and application performance.
Contact our Nitel Channel Manager, Charles Bates, to learn more.
Spectrum Makes Their TV Streaming Available on an App!
What has changed?
Web streaming (watch.spectrum.net) of live TV channels is now supported for all customers (except Bar & Restaurant) without static IP. Previously, this option was only available in legacy TWC areas. For web streaming, the customer must be at the business location.
Webcasting of SpectrumTV.com from a customer’s computer to a TV is now supported using Google Chromecast. Both the computer and TV must be connected to the business’ modem or WiFi. Note that Spectrum only supports webcasting via Google Chromecast.
Contact Your NXTSYS Channel Manager to Add This To Your Next Order!
